Whirlpool Recalls Glass Cooktops with Touch Controls
Due to Burn and Fire Hazards
This recall involves cooktops with a glass cooking surface, touch controls, radiant and downdraft radiant models sold under the Whirlpool, KitchenAid and JennAir brands with the following model numbers. They were manufactured from December 2016 through July 2019. The brand name is printed on the cooktop and the model number and serial numbers are printed on the underside of the cooktop. The model numbers beginning with K are KitchenAid models, the model numbers beginning with W are Whirlpool models, and the model numbers beginning with J are JennAir models.
Model Numbers – Radiant Model Numbers Begin With:
KCES950HSS | KCES950HBL |
KCES956HSS | KCES956HBL |
WCE97US0HS | WCE97US0HB |
WCE97US6HS | WCE97US6HB |
JEC4430HS | JEC4430HB |
JEC4536HS | JEC4536HB |
JEC4424HB |
Downdraft Radiant Model Numbers Begin With:
JED4430GB | JED4536GB |
JED4430GS | JED4536GS |
Whirlpool Corporation has received 133 reports of incidents involving the cooktop surface elements turning on by themselves. This resulted in 14 reports, including 13 in the U.S. and 1 in Canada, of heat damage to nearby items and four reports of items catching on fire, including one report of property damage. Two minor burn injuries have been reported. Consumers should immediately contact Whirlpool to arrange for a free installation of a replacement cooktop. When not in use, turn the unit off at the circuit breaker. Do not leave flammable materials or empty cookware on or near the cooktop.
These products are sold at Lowe’s, The Home Depot, Best Buy and other home improvements, home appliances, and other stores and online from March 2017 through August 2019 for between $1,150 and $2,500.
Source: In cooperation with the U.S. Consumer Product Safety Commission.
For most updated info, please visit: https://www.cpsc.gov/Recalls